FAQ

Install Secure Email on your iPhone -IOS 11.4

These instructions will explain how to install your undoLogic email on your IOS iPhone device using profiles. Profiles are an easy process and ensures your email stays secure. 







# 1 > Remove OLD email (optional)

These instructions will explain how to remove the email alredy installed





# 2 > Remove OLD email cont'd (optional) - Select Email

From Home, Navigate to Settings->General->Profile





# 3 > Remove OLD email cont'd (optional) - Select and remove Email

->Tap the email to be removed (you will be prompted to enter you passcode-> enter your iphoe passcode )
-> Select 'Remove Profile' 
Now your email is removed from the phone

 

 





# 4 > Add Email to your iphone

Using Safari go to  www.YourDomain.com/webmail OR mbox.YourDomain.com

(username and password would be the email you want to install ).





# 5 > Add Email to your iphone cont'd - Select Options

Click Standard version of Webmail on the bottom of page and select 'Options'





# 6 > Add Email to your iphone cont'd - select Options

Select Options on the top menu





# 7 > Add Email to your iphone cont'd - Apple device Configuration

In a list of options, select 'Apple Device Configuration'  in the bottom





# 8 > Add Email to your iphone cont'd - Download

To download profile, first check if name, Email-address and protocol are correct

and then Click 'Download'





# 9 > Add Email to your iphone cont'd - Continue for configuration

Allow to continue 

Note: You might be prompted for your password for your phone to make changes, this is ok please type your phones code





# 10 > Add Email to your iphone cont'd - Sign in

click install





# 11 > Add Email to your iphone cont'd - Enter password

1 - Enter password

2 -  click Next





# 12 > Add Email to your iphone cont'd - Profile installed

Now profile for the email is installed. 

click on the arrow to see all the information for the email. 





# 13 > View Email

Now from home,  click on 'Mail' app to view/send/receive email

Click home button to open your email.





# 14 > Access to Selected email

Now in Mailboxes, choose the right email you would like to access.





# 15 > View/Compose email

Now you can receive, send and view emails from your iphone





# 16 > Multiple Emails Can be added

If more emails to be added,

  • Return to safari and logout
  • Go to step 1 and repeat the process with the subsequent emails

After installing profile for new email, by selecting email app from home, choose the right email you would like to access.